Overview
Connect your Zendesk customer support & ticket servicing system to make your CRM run faster.
Increase CRM contacts, lead and customers by integrating Zendesk ticket support system and respond clients faster.
Features
WP ERP-Zendesk is a simple yet powerful integration between two powerful solutions
that’s surely to grant you with better customer relationship management!
Automatically bring your Zendesk customers to CRM
The integration brings all your Zendesk clients to CRM contacts – old and new! Increase leads effortlessly in this way with whom you can do more marketing activities.
Integrate old and new tickets
The extension not only integrates Zendesk contacts, but also brings all tickets of each contact into your CRM. The tickets of every contact are accessible from every profile.
View all tickets in contact profile
When you open a contact profile, the Zendesk tickets will be displayed in a chronological format, with the latest 5 tickets at the top. Clicking on a ticket will immediately open your Zendesk support system.
View the ticket number, subject, and status
The tickets are displayed neatly on your contact profiles with the Zendesk ticket number, the title of the query, and whether the ticket is open, pending or solved.
Dynamically status changes with Zendesk tickets
When you open, make pending or solve a ticket on Zendesk, the status automatically changes in your CRM contact profile too for that ticket.
Review client history and reply faster
The extension is one of a kind and makes handling customer queries faster for your agents as they are able to view client issues directly from their CRM dashboard.
What's included
- The full pluginEvery file from the developer's release, in one zip.
- Unlimited sitesInstall it on your own and your clients' sites.
- GPL licensedFree to use, study and modify.
- No paymentFree to download, no card needed.
How to install
- 1Download the zip file from this page.
- 2In WordPress, go to Plugins → Add New → Upload Plugin.
- 3Choose the zip, click Install Now, then Activate.
Questions
Is this the developer's own release?
Yes. It is the release published by the original developer, redistributed under the GNU General Public License. The GPL allows anyone to share and resell the code.
Do I get a license key or automatic updates?
No. License keys, one-click updates and support come from the developer's own paid plans. To update, download the newer version here when it is listed and install it over the old one.
Can I use it on more than one site?
Yes. The GPL puts no limit on the number of sites, including client sites.
Why is it free?
During our launch every download that is available on GPL Store is free. Nothing is charged and no card is asked for.
